# Dove River Practice 

> GP Practice


## Posts

- [Breast Cancer Awareness Month: Facts to Stay Informed, Reduce Risk](https://doveriverpractice.nhs.uk/breast-cancer-awareness-month-facts-to-stay-informed-reduce-risk/): Breast Cancer Awareness Month: Know the Facts and Stay Informed October is Breast Cancer Awareness Month, a time dedicated to raising awareness about breast cancer, promoting early detection, and supporting individuals affected by this disease. Understanding the key facts about breast cancer can empower you to take charge of your health and well-being. Let’s explore some essential information about breast cancer in this article. Understanding Breast Cancer Breast cancer is a type of cancer that develops in the cells of the breast. It can occur in both men and women, although it is more common in women. Early detection through […]
- [Important changes from Monday 10th November 2025](https://doveriverpractice.nhs.uk/important-changes-from-monday-10th-november-2025/): We are changing the way you book appointments from Monday 10th November. All GP appointment requests will be triaged by a GP and booked in based on clinical need. It means you will get the right care at the right time. From Monday 10th November you can continue to contact us through the online form using the link below – or you can call us or walk into the Surgery and our team will then complete the form with you. Please be patient as we implement this change to the way we are working, our team will continue to help […]
- [Weight Management Medication ](https://doveriverpractice.nhs.uk/weight-management-medication/): From today (23 June 2025), following approval by NICE, tirzepatide (Mounjaro®) will be available in the NHS for eligible patients who meet the strict, nationally-set, criteria.  The current criteria is that patients are those with a BMI of 40 or higher, and with four or more of the qualifying comorbidities (hypertension, dyslipidaemia, obstructive sleep apnoea, cardiovascular disease and type 2 diabetes) will be eligible for assessment to identify their suitability for Mounjaro. Anyone not meeting these criteria will not be eligible for assessment in the first year of the drug being available.  Please do not contact your GP; if you […]
- [Weight-management services update – Mounjaro](https://doveriverpractice.nhs.uk/weight-management-services-update-mounjaro/): We are receiving a significant number of enquiries about the availability of the Mounjaro weight-loss drug which has been approved by NHS England for eligible patients. NHS England has set the criteria for eligibility for the drug; this is a national policy which all NHS prescribers, such as GPs and pharmacists, are required to abide by. The criteria for weight management cannot be changed by prescribers. Although NHS England has approved the drug, all GPs are waiting for information about how the drug will be provided to eligible patients, when, and for how long. We are also awaiting guidance about […]
- [No smoking Day](https://doveriverpractice.nhs.uk/no-smoking-day/): It’s National No smoking Day, a day intended to help those who want to, quit smoking for good! You can find support, information, free apps and more at https://www.nhs.uk/better-health/quit-smoking/
- [Time to Talk Day](https://doveriverpractice.nhs.uk/time-to-talk-day/): Today is ‘Time to Talk’ day, it’s a day for friends, families, communities and workplaces to be more open about mental health and talk about how we really feel.
- [Violent and abusive behaviour](https://doveriverpractice.nhs.uk/violent-and-abusive-behaviour/): As an employer, our practice is obligated to ensure the health and safety of our staff. Additionally, we hold a legal obligation to establish a secure and safe working environment for our staff members. All patients are expected to conduct themselves in a manner that aligns with accepted norms, and any form of violent or abusive conduct towards our staff or fellow patients may result in removal from our practice’s register or even legal actions. Our practice adheres to the NHS guidance on maintaining a zero-tolerance policy. Our practice strictly upholds a zero-tolerance policy against verbal or physical violence directed […]
- [Patient confidentiality](https://doveriverpractice.nhs.uk/patient-confidentiality/): We deeply value your privacy and are committed to safeguarding the confidentiality and security of your healthcare information. It is crucial for the NHS to maintain accurate and current records of your health and treatment to ensure that those responsible for your care can provide you with the highest quality of healthcare. While this information may be utilized for administrative and quality assurance purposes, it is primarily accessible to and used by individuals directly involved in your healthcare. You have the right to access and review the information we have on file for you. If you wish to view your […]
- [Did not attend (DNA) policy](https://doveriverpractice.nhs.uk/did-not-attend-dna-policy/): What a DNA is A DNA appointment is when a patient does not turn up for appointments, and does not contact the surgery to cancel or change the appointment. This creates a significant strain on the NHS. We understand that there are situations that can make it impossible for you to cancel your appointment, for example being admitted to hospital. Our DNA policy We aim to provide all our patients with the best possible service and to achieve this we need your help.  Patients who fail to attend for their appointments and do not let us know incur significant cost […]
- [Access to medical records](https://doveriverpractice.nhs.uk/474-2/): You can now see your test results and read notes from your appointments in your NHS account. This will help you see your test results and read notes from your appointments. What’s changed You will now be able to see all the information within your health record automatically. If you are over 16 and have an online NHS account, such as through the NHS App or NHS website, you can now see all your notes from your GP. For most people, access will be automatic and you won’t need to do anything. What health information you can see You will […]
- [Accessibility statement](https://doveriverpractice.nhs.uk/accessibility-statement/): This accessibility statement applies to this website. This website is run by Simpliy Primary Care. We want as many people as possible to be able to use this website. For example, that means you should be able to: We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability. Feedback and contact information If you have feedback, or need information on this website in a different format, contact support@simpliyprimarycare.co.uk We’ll get back to you in 5 working days. Reporting accessibility problems with this website We’re always […]

## Pages

- [You and your general practice (Patient Charter)](https://doveriverpractice.nhs.uk/you-and-your-general-practice-patient-charter/): This page explains what you can expect from our GP practice and how you can help us help you. It summarises the national You and your general practice (YYGP) charter from NHS England and links to the full guide. How to contact us during core hours Core hours: 08:00 to 18:30, Monday to Friday (excluding bank holidays). Online request forms are open throughout core hours for non-urgent issues. Do not use them for urgent or emergency problems. When to use online requests vs phone Use online requests for routine problems, admin queries and medication questions. Call us if you need […]
- [Complaints & Comments](https://doveriverpractice.nhs.uk/services/complaints-comments/): Patient Feedback The aim of everybody at Dove River Practice is to provide all our patients with the best care possible. The surgery is always looking for ways to improve the services it offers to patients.  To do this effectively, the practice needs to know what you think about the services you receive.  Tell us what we do best, where we don’t meet your expectations plus any ideas and suggestions you may have.  Only by listening to you can the practice continue to build and improve upon the service it offers.  You can give these in writing to the Operations Manager, using the […]
- [Bank Holiday & PLT Closures](https://doveriverpractice.nhs.uk/bank-holiday-plt-closures/): Bank Holidays Date Day of the week Bank holiday 18 April Friday Good Friday 21 April Monday Easter Monday 5 May Monday Early May bank holiday 26 May Monday Spring bank holiday 25 August Monday Summer bank holiday 25 December Thursday Christmas Day 26 December Friday Boxing Day Closed for half day protected learning times (from 13:30pm) January Tuesday 7th January February Thursday 6th February March Tuesday 18th March April Wednesday 30th April May Thursday 15th May June Tuesday 10th June July Wednesday 16th July August September Wednesday 24th September October Thursday 16th October November Tuesday 11th November
- [Live Well](https://doveriverpractice.nhs.uk/live-well/): Top tasks in Live Well 5 steps to mental wellbeing Calculate your body mass index (BMI) Healthy weight Information for adults and children about healthy weight, including advice to help you lose weight Exercise Exercise guidelines and workouts to help improve your fitness and wellbeing Sleep and tiredness Reasons why you might feel tired and advice about what you can do to prevent tiredness Eat well Information and advice about eating a healthy, balanced diet Alcohol advice Advice and support for cutting down the amount of alcohol you drink Quit smoking Information and advice to help you stop smoking Addiction […]
- [Sick (fit) notes](https://doveriverpractice.nhs.uk/860-2/): If you’ve been off sick for more than 7 days To request a sick note: If you’ve been off sick for 7 days or less If you’re off work sick for 7 days or less, your employer should not ask for medical evidence that you’ve been ill. Instead, they can ask you to confirm that you’ve been ill. You can do this by filling in a form yourself when you return to work. We call this self-certification. Find out more about sick notes on the NHS website.
- [Patient Privacy Notice](https://doveriverpractice.nhs.uk/patient-privacy-notice/): Version Author Owner Rationale Date Review date 9.2 S Forrester-Wild Tracey Burt Addition of version pageAddition of prospective access sectionMajor updates 12 December 2022 01 March 2023 9.3 S Forrester-Wild Tracey Burt Removal of prospective access section 12 December 2022 01 March 2023 9.4 S Forrester-Wild Tracey Burt Reinsertion of prospective access sectionUpdate of date of commencement of prospective access 17 April 2023 01 April 2024 9.5 S Forrester-Wild Tracey Burt Change ‘practice’ to ‘organisation’ to reflect the diverse companies in receipt of this noticeAdded additional bullet point under ‘what information we collect’System C removed and included in third party […]
- [Practice Policies & Patient Information](https://doveriverpractice.nhs.uk/our-policies/)
- [Family and Friends Test](https://doveriverpractice.nhs.uk/family-and-friends-test/): This form is anonymous, and open to everyone. We need to know where things are going well and where things can improve.  Your feedback is important to us, and the whole team review this feedback on a monthly basis, together.  Please take part below:
- [NHS App](https://doveriverpractice.nhs.uk/nhs-app/): Download the NHS App or open the NHS website up and login to access a range of NHS services online. The NHS App is available on iOS and Android: You can also use the NHS website. To use the NHS App, you must be aged 13 or over and registered with a GP surgery in England. Find out more about who can use the NHS App. About the NHS App The NHS App allows you to access a range of NHS services. You can download the NHS App on your phone or tablet. You can also access the same services in a […]
- [Ordering a Repeat Prescription](https://doveriverpractice.nhs.uk/ordering-a-repeat-prescription/): Repeat Prescriptions Repeat prescriptions can be ordered in several ways: Repeat prescription requests are not accepted over the telephone as this can lead to errors. Collections Please give 3 workings days for repeat prescriptions to be prepared. Sudbury patients- We are able to dispense prescriptions to rural patients who live more than 1 mile from the nearest pharmacy. This service is provided by our in-house dispensary at Sudbury. For more information on the services provided by our Sudbury Dispensary please click here. Tutbury patients- Patients who attend our Tutbury Surgery usually collect their prescriptions from their nominated pharmacy. Your nominated pharmacy can be set using […]
- [Thunderstorm Asthma](https://doveriverpractice.nhs.uk/thunderstorm-asthma/): Thunderstorm Asthma is caused by high winds drawing higher levels of pollens and pollution particles into the air. When the  pollen granules come into contact with water the pollen breaks down into smaller particles that  are released into the air,  these particles  are so small  that when they are breathed in  through  the nose and mouth  they can  get deeper down into the smaller airways in the lungs and trigger asthma symptoms. Some airborne allergens involved in thunderstorm asthma are grass and tree pollens and mould spores. Most people with hay fever will feel their normal symptoms, like sneezing, runny nose and itchy eyes. However, hay […]
- [A Wee Secret](https://doveriverpractice.nhs.uk/a-wee-secret/): A story about bedwetting
- [Services](https://doveriverpractice.nhs.uk/services/): Below are some of the services we offer at our GP practice.
- [Get help and advice online](https://doveriverpractice.nhs.uk/get-help-and-advice-online/): Use our online services to: You need to be registered with the practice to use this service. How it works You’ll be asked to fill out a detailed online form about your request using an online system. Your answers are then sent to our practice staff to review. Our team will review your answers and then contact you to make sure you get the right help. You can log in using your NHS login details but this is not essential.
- [Appointments](https://doveriverpractice.nhs.uk/book-an-appointment/): To book an appointment, you can either: Appointment Reason When making your appointment you may find the receptionist will ask you for a brief reason for your appointment. This is so that your appointment is booked appropriately with the correct clinician. Cancelling your appointment Every month there are a number of missed appointments within the surgery. If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the appointment to someone else. You can cancel your appointment online or by calling the practice. Extended access We provide evening and […]
- [Ask for your test results](https://doveriverpractice.nhs.uk/ask-for-your-test-results/): If you’ve had a recent test or examination, you can ask for your results: You can get results for things like: Ask online You can use our online form to ask for your results. Once you’ve done this, we’ll be in touch within 5 working days. Ask over the phone Phone the surgery for test results. See surgery contact details We can usually only give results over the phone to the patient. The only exceptions are if the patient either: This is for privacy reasons.
- [Patient Participation Group](https://doveriverpractice.nhs.uk/patient-participation-group/): Welcome to the Patient Participation Group of Dove River Practice What is a PPG? PPGs are groups of active volunteer patients that work in partnership with practice staff and GPs – this unique partnership between patients and their practices is essential to achieving high quality and responsive care. How do I join? If you would like to join and be a member of Dove River Practice Patient Participation Group please fill out this form: What we do  Patient Participation Groups Help:
- [GP Net Earnings](https://doveriverpractice.nhs.uk/gp-net-earnings/): All GP Practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice. The average pay for GPs working in the surgery in the last financial year was £55,091.00
- [Cookie Policy](https://doveriverpractice.nhs.uk/cookie-policy/): What are cookies?Cookies are files saved on your phone, tablet or computer when you visit a website. They store information about how you use the website, such as the pages you visit. Cookies are not viruses or computer programs. They are very small so do not take up much space. You can see our full Cookie Policy by selecting the Cookie Icon in the bottom right of your screen.
- [Accessibility statement](https://doveriverpractice.nhs.uk/accessibility-statement/): Accessibility statement This accessibility statement applies to the website of Dove River Practice. This website is run by Simpliy. We want as many people as possible to be able to use this website. For example, that means you should be able to: We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability. Feedback and contact information If you have feedback, or need information on this website in a different format, contact support@hampsonmiller.com We’ll get back to you in 5 working days. Reporting accessibility problems with […]
- [News](https://doveriverpractice.nhs.uk/news/)
- [Privacy Policy](https://doveriverpractice.nhs.uk/privacy-policy-2/): Privacy Policy This privacy policy explains how we use any information we collect about you, how you can tell us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy. Information we may collect When someone visits our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. Google Analytics uses “Cookies”, which are small text files placed on your computer to collect standard internet log information and visitor behaviour information in an anonymous form. No personal identifiable […]
- [Private Medical Work](https://doveriverpractice.nhs.uk/private-medical-work/): Non-NHS Services Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following: The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability. Dive Medicals Dr Gilchrist has an interest in doing scuba diving medicals and more detailed occupational diving medicals (HSE). If you wish to organise a dive medical please telephone the practice to discuss your requirements directly with Dr Gilchrist. It is helpful to have details of any medical conditions […]
- [Mental Health Support](https://doveriverpractice.nhs.uk/mental-health-support/): Bookmark this page to your phone or computer, so you can refer back to it at a later date. We have compiled the below Mental Health information for you, it is important to ask for help, we are here to help support and guide you. We will always take you seriously, and treat everything confidentially. What Mental Health services are available to me? Looking after your mental health and wellbeing Consider how to connect with others Maintaining relationships with people you trust is important for your mental wellbeing. Think about how you can stay in touch with friends and family […]
- [Care Homes](https://doveriverpractice.nhs.uk/care-homes/): This content is password protected. To view it please enter your password below: Password:
- [Contact Us](https://doveriverpractice.nhs.uk/contact-us/): Contact us Opening times Normal opening times Tutbury Site Day Opening times Monday 08:00 to 18:30 Tuesday 08:00 to 18:30 Wednesday 08:00 to 18:30 Thursday 08:00 to 18:30 Friday 08:00 to 18:30 Saturday Closed Sunday Closed Sudbury Site Day Opening times Dispensary Monday 08:30 to 11:3015:00 to 18:00 08:30 to 11:3015:00 to 18:00 Tuesday 08:30 to 11:3015:00 to 18:00 08:30 to 11:3015:00 to 18:00 Wednesday 08:30 to 11:3015:00 to 18:00 08:30 to 11:3015:00 to 18:00 Thursday 08:00 to 11:30 08:30 to 11:30 Friday 08:30 to 11:3015:00 to 18:00 08:30 to 11:3015:00 to 18:00 Saturday Closed Closed Sunday Closed Closed When […]
- [New Patient Registration](https://doveriverpractice.nhs.uk/new-patient-registration/): How to register with us If you live in our practice area (please refer to the map below) and would like to register with us you can now register online by following the correct link below, one for each of our two sites. Alternatively, you can download the registration form below and return it to the Surgery, or pop in and the Reception teams can provide paper copies. If you are moving into our practice area, please wait until you have moved before you register. From Tutbury we provide care for patients living in the following areas:TutburyHattonHiltonMarston-on-DoveRollestonStrettonSutton-on-the-Hill,areas of Outwoods.  From Sudbury we provide care […]
- [Our Team](https://doveriverpractice.nhs.uk/our-team/): Your GP practice is here to ensure you get the right care from the right healthcare professional at the right time. The practice team is made up of a range of healthcare professionals with the expertise to help treat a range of conditions. You might not always need to see a GP. Our nurses, pharmacists, physiotherapists and healthcare assistants are all trained professionals who can diagnose and treat a range of conditions, helping you to get advice or treatment sooner.
- [Blog](https://doveriverpractice.nhs.uk/blog/)
- [Dove River Practice - GP Practice](https://doveriverpractice.nhs.uk/): How can we help you today? You can also see all services at this surgery or NHS services. Contact us View our contact details, opening times and how to access the surgery. NHS Services
- [Sample Page](https://doveriverpractice.nhs.uk/sample-page/): This is an example page. It’s different from a blog post because it will stay in one place and will show up in your site navigation (in most themes). Most people start with an About page that introduces them to potential site visitors. It might say something like this: Hi there! I’m a bike messenger by day, aspiring actor by night, and this is my website. I live in Los Angeles, have a great dog named Jack, and I like piña coladas. (And gettin’ caught in the rain.) …or something like this: The XYZ Doohickey Company was founded in 1971, […]


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